![]() Priority for families with young children. So what? We got Changi Airport Millionaire Game! You got or not? But seriously though, Shanghai Airport in our books is doing pretty well because when we got to immigration, an officer lifted a barricade for us and let us through without having to queue. So Changi Airport has slipped a couple of notches. Someone had difficulty returning the control to the cradle The broken tray table Author Mr Miyagi Posted on JCategories Living 14 Comments on Once Was A Great Way To Fly China Rising ![]() This was one situation where a cable tie would have come in handy. But what made Naomi’s and my jaw drop was the air-stewardess who noted the tray table defect, and still tried to serve dinner, assuming that Naomi would place her tray on her lap. One of our tray tables was broken, and because it was a full flight, we weren’t able to get to another seat with a working one. And the much vaunted New Economy Class seats and Krisworld Inflight Entertainment System exhibited a fair bit of wear and tear. Last night, on our flight home, my economy class meal was about as good as an economy rice dinner, only smaller. SQ would still function as an airline, just not the best, just not the most innovative, just not the one with the inflight service that other airlines talk about. That may be true, because to write off the airline as a failure, a bankrupt enterprise would be wrong. In it, CEO Mr Goh Choon Phong said there was no basis to write off the airline. When we were on the SQ flight to Shanghai last Friday, I read an article in that day’s BT about the airline’s unprecedented consecutive quarter losses. They are also giving us S$150 worth of inflight gift vouchers as a token. Update: SQ’s Customer Service emailed to apologize and say that they have “alerted our engineers of the defective tray table and also reminded our engineering colleagues to step up their pre-flight checks to ensure that our cabin facilities and equipment are in working order prior to flight departure”, and that the Cabin Crew Manager will be monitoring the particular crew member’s performance closely.
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